Bay State Drones (“we,” “our,” or “us”) collects information you provide when you contact us, request a quote, or use our services. This may include your name, email address, phone number, company name, project details, and any other information you share with us.

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When you visit our website, we may automatically collect certain information such as your IP address, browser type, and pages visited to improve our services and user experience. We may use cookies and similar technologies to improve website functionality and analyze usage.

We use the information we collect to:

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• Respond to inquiries and provide quotes

• Deliver aerial data services and project deliverables

• Send updates about projects and services

• Improve our website and marketing

• Comply with legal and regulatory requirements

We do not sell your personal information. We may share information with trusted service providers who assist in operating our business (such as email hosting or scheduling platforms), under strict confidentiality agreements. We may also disclose information when required by law or to protect our rights and operations. Our website may use third-party tools and services (such as scheduling platforms or analytics providers) that collect and process information in accordance with their own privacy policies.

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. Project data and deliverables are handled in accordance with our scoping agreements and industry best practices. We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, including providing services, complying with legal obligations, and resolving disputes.

You may request access to, correction of, or deletion of your personal information by contacting us at info@baystatedrones.com. You may opt out of marketing communications at any time.

Our website may use cookies and similar technologies to improve functionality and analyze site usage. You can adjust your browser settings to limit or disable cookies.

We may update this privacy policy from time to time. The “Last updated” date at the top reflects the most recent revision. Continued use of our services after changes constitutes acceptance.

For questions about this privacy policy or our practices, contact us at info@baystatedrones.com or call 508-317-1671.